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How Can we Assist You?

At Scarf Maison®, every question, suggestion, and comment matters. Your experience is our priority, and we’re here to listen and help. Whether you’re asking about a product, making a special request, or sharing feedback, our team is ready with clear, timely answers.

Contact Scarf Maison®—we’re here to help with orders, shipping, returns, and product questions. Reach us by email or form for fast, friendly support.

Available Monday–Saturday | 9:00–18:00

We aim to reply within 4 hours. Don’t hesitate to reach out—every inquiry is handled with care to ensure a fast, thoughtful response

FAQs Page

Discover more in our FAQs

Our standard delivery typically takes 5 to 10 business days, depending on your location. At Scarf Maison®, we prioritize prompt and efficient processing so your order arrives as quickly as possible.

Once your bag is shipped, we’ll send you a tracking number via email. Simply enter this number on our Track Order Page to follow your package in real time.

Absolutely. If you’re not fully satisfied, you can return your item within 30 days of receipt. Please consult our Return Policy for further details.

Our dedicated customer service team is here to help. Send us an email at info@scarfmaison.com or call the number listed on our site. We aim to respond within 24 hours.

Yes, we ship to most countries worldwide. Shipping times and costs may vary depending on your location. For more details, please see our Shipping Policy.

Contact Information

At Scarf Maison®, we’re committed to making your experience smooth and enjoyable. If you have questions, suggestions, or comments, our team is here to help. We prioritize email so we can deliver detailed, thoughtful responses and keep a clear record of your requests—ensuring nothing is missed and you receive the personalized attention you deserve.

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33 N Gould St, Sheridan, WY 82801, USA

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info@scarfmaison.com

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9:00am - 6:00pm, Mon to Sat